Confirming Appointments
As a courtesy to our patients, we will call and remind you of your appointment 24 hours in advance. If we are unable to contact you, we will still expect you to arrive for your appointment.
Cancellations
We schedule a specific amount of time with the doctor or hygienist. This time is scheduled just for you and we ask that you give us at least 24 hours advance notice if you want to cancel or change your appointment. Not providing adequate notice will result in a minimal charge of $50.
We do understand that emergencies do arise or that we may have to reschedule if one of our staff members calls in sick. When you do not notify us of your inability to keep an appointment, another patient in need of dentistry and waiting for an appointment, is prevented from receiving treatment.
Arriving Late
Because our office is maintained on a tight schedule, arriving late for an appointment may result in us not being able to start or complete treatment in the remaining amount of time. To provide you with proper dental care, it may be necessary to reschedule your appointment.
Cell Phones
The use of cell phones and other hand held devices are extremely disruptive. Please refrain from using these devices while in the dental office and please turn them off or set them to vibrate.